Below FAQ are some common concerns of our clients. If you have other questions, please just send it to info@ocsjewels.com.
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- Frequently Asked Questions
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Frequently Asked Questions
Our jewelry pieces are made of high-quality materials such as gold, silver, and various types of stones and gems. The specific materials used for each piece can be found in the product descriptions.
We offer a size guide on our website. You can also visit a local jewelry store to have your finger, wrist, or neck measured. If you are unsure, it is always best to size up rather than down, as it is easier to resize a piece of jewelry that is too big.
Yes, we offer customized jewelry services. Please contact us for more information and to discuss your specific customization needs.
Please read our jewelry care tips card when you receive your order. We recommend storing your jewelry in a cool, dry place and avoiding exposure to moisture, perfume, and other chemicals. You can clean your jewelry with a soft cloth.
Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary depending on the destination country.Please read our shipping policy page for more information
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to track your order online.
